Refund Policy

WARRANTY

Congratulations on your purchase! All Cubby pieces are handcrafted in Canada with 100% Cotton Mercerised Yarn. We prefer cotton because it isn’t scratchy, doesn’t fuzz, and is excellent for sensitive skin (hypoallergenic).

For a long life of your Amigurumis, spot clean or hand wash with cold water (the makeup on the dolls’ faces can come off when washed). Lay flat to dry. But, pay attention, for dolls with embellishments, like pieces of the faith collection, we advise you NOT wash them; wipe the dust off them for more durability.

Please note that all computer monitors, tablets and smartphones vary in colour appearance. So there might be slight differences in the colours of the items shown on the website and in person.

RETURN/EXCHANGE POLICY

We don’t accept returns, exchanges or cancellations because they are custom-made/personalized products for you.